Tag archive : call cebter

Spoken English Skills: The backbone of the BPO industry in Pakistan

by admin in Employer, Tips & Trick
call centers call centers

One thing every call centre agent is required to possess is English language proficiency.  Due to economic changes most of the countries prefer setting up an offshore call centre where of course the native language is not English. Therefore, for an average agent success in the industry is determined by how strong their command on…