Web Support Specialist

  •   BPO Jobs in Karachi
  •   Karachi
  •   RS15k – RS50k Monthly

Web Support Specialist

 

Education:

A Bachelor’s degree in MIS, CIS, or Computer Science

Experience:

. • Three (3) years of professional experience in web development, support and interaction with client.

Knowledge in Financials sector will be a plus.

DUTIES AND TASKS

Troubleshoot, diagnose and resolve internal and external customers web issues on a timely basis.

·         Provides technical support and instruction to staff and client; respond to client/staff and participant user questions and problems as necessary.

·         Monitor and review tickets, provide coordination and documentation of issues

·         Document business needs and identify gaps between those needs and standard web functionality; design and document solutions to fill the gaps and provide detailed business requirements specifications for web developers

·         Ensure consistency of web application processes, conventions, compliance with best practices

·         Monitor and audit UI and UX on web to assure consistency and world class experience.

KNOWLEDGE, SKILLS, AND ABILITIES

The incumbent should possess knowledge of:

·         Web development technologies like HTML, CSS, JavaScript and/or Ajax, Angular JS, Node JS, JQuery.

·         Programming languages such as ASP.Net, VB.Net, C# and other emerging Web technologies.

·         Hands on experience on Sql Server 2008, 2012 and 2014.

·         Database administration and design using SQL.

Job Location:

Bahadurabad, Karachi, Pakistan

Age:

23 – 30 Years

 

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Job & Company Detail

Company Industry

Information Technology ( IT )

Company Size

1 - 9 Employees

Language

English

Applications Accepted Until